Mercedes Benz Financial 2014

I am very dissatisfied within the services I obtained when creating a payment for my lease return. Primarily based on this services,

The invoice I obtained gave me the choice of sending inside a verify or contacting to pay for by bank card. On 3/25, I known as the telephone quantity outlined in your invoice to create a payment. The worker who answered my contact informed me I could spend by bank card and took the cardboard quantity from me. He didn’t tell me the transaction could be processed as being a money progress when I gave him my bank card quantity.

I observed two times later on that I was billed a “Cash advance” on my bank card. I known as your division on 3/28 to complain concerning the money progress because it had been by no means disclosed to me and was deceiving.

I am very dissatisfied together with your monetary division for a lot of factors:

İnitial, understanding whether or not you are charging your bank card as money progress is incredibly important-it ought to be disclosed in your invoice and once the agent initial starts to go ahead and take bank card info. Or else, it is deceiving and unfair company apply.

2nd, this deceiving company apply shouldn’t be component from the company tradition at Mercedes. I’m shocked the business would stoop so reduced.

Mercedes Benz Financial 2014

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Mercedes Benz Financial 2014

Mercedes Benz Financial 2014

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Mercedes Benz Financial 2014

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Mercedes Benz Financial 2014

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Mercedes Benz Financial 2014

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Mercedes Benz Financial 2014

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Mercedes Benz Financial 2014

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